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Sound output selection #657

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pvjulien opened this issue Sep 14, 2017 · 32 comments
Open

Sound output selection #657

pvjulien opened this issue Sep 14, 2017 · 32 comments

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@pvjulien
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I usually use Radiant Player with a USB DAC and began to experience problems with the sound output selection. Basically, the sound played via Radiant doesn't change regardless of the output I select in the sound preferences. For instance, even if I select the USB DAC, whatever Radiant plays will continue playing through the speakers whereas other applications will channel the sound correctly to the DAC.

The problem started to occur on a new computer installation and since I never had this problem before on my previous computer, I decided to do some testing. As it happens, the culprit appears to be the iTunes 12.7 update. Radiant was working well on my old computer and the minute I installed update 12.7 I began to have the same symptoms with sound output selection.

Does anyone have any idea what might be causing this behaviour and what could fix it?

@tjanson
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tjanson commented Sep 14, 2017

Does the same thing happen if you use Google Play Music in the browser (Chrome)?

@bootsified
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bootsified commented Sep 15, 2017

I have the same issue, which I just noticed for the first time today. No matter which output I choose in System Preferences, it will always play through my laptop speakers. Other apps on my Mac play through my Behringer audio interface. I also recently updated iTunes to the latest version, but I can't remember if I've tried to use my audio interface since then. It's possible that has something to do with it, I guess.

@ezpuzz
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ezpuzz commented Sep 15, 2017

👍 would also like to use external audio card as selected in Audio MIDI Settings

@markhamb
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Similar problem. Audio only from internal speakers, tried application restart and system reboot. Now I have no audio from Radiant Player. Audio behaves as expected from Chrome browser and Preview.

@thebenjaminp
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Same thing here. I have speakers through my monitor/HDMI and Radiant Player will only go through the internal audio. Not a problem with Google Play in chrome, nor in other music players, such as iTunes.

@lehestro
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I'm having the same issue. I'm on OSX El Capitan, version 10.11.6. I, too, have that itunes update - 12.7.0.166 to be precise.

@tjanson Yeah, it's the weirdest thing. It's only with radiant player. Playback is fine through Chrome and in other applications.

@pvjulien
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@tjanson, my playback is also fine with all other applications I tried, iTunes included. Sound selection output of Play Music works fine in Firefox, Safari, and Chrome. The problem appears to be limited to Radiant Player. To also be more precise, I have iTunes update 12.7.0.166.

@mmimeault
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Same here:
iTunes: 12.7.0.166
Mac: 0.12.6

Thanks

@Georges0013
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Georges0013 commented Sep 20, 2017

Hi !

I have the same issue, but I have different versions :
iTunes : 12.6.1.25
macOS : 10.12.15

so I can't use anymore Radiant Player :/

@valrus
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valrus commented Sep 20, 2017

I just encountered this as well; also iTunes 12.7.0.166, macOS 10.12.6.

@markhamb
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switched to https://www.googleplaymusicdesktopplayer.com/
Problem solved.

@kdschaffe
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Same issue. Tried on two different macs. Both on the same versions. This is the first time I've tried selecting a different output device with radiant so I can't speak to past experiences.

macOS: 10.12.6
itunes: 12.7.0.166
radiant: 1.11.4

@ryofurue
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Same here. On the Google Chrome browser, Google Play Music plays though the audio device the OS currently selects. Actually all sound goes there except that the sound from Radiant Player always goes to the "Internal Speakers" of my laptop.

I completely deleted /Applications/Radiant Player.app and re-installed it, but the same problem remains.

I then quit Radian Player, deleted ~/Library/Application Support/Radiant Player, and re-launched Radiant Player. I had to login to Google again. But, anyway, the same problem remains.

@lisaq
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lisaq commented Sep 22, 2017

Having the same problem and it's driving me crazy. Deleted cookies, reinstalled, restarted...but still, it will only play through the internal speakers. This is a recent issue; I never had any problems switching to other audio outputs until the last week or so.

@andrewcockerham
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Same problem - started when iTunes updated automatically (worst product ever!)

Google Play Music in Chrome works as expected.

@alekseykarpenko
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Same here, Radiant Player cant play music through my DisplayPort connection, while Chrome with Play Music launched can.

@kellybyrd
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kellybyrd commented Sep 29, 2017

Same here, on OSX
Up until a few weeks ago Radient Player worked with my BlueTooth headphones. Now it does not. The audio only comes out of the main speakers on the laptop or no audio at all. A Google Music tab inside chrome works fine with whatever output I select in the Sounds pref pane

Maybe this is related to an upgrade in Chrome? I'm running:
Chrome: 61.0.3163.100
Radient Player: 1.11.4
OS X: 10.11.6

@eugeneoden
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eugeneoden commented Oct 4, 2017

Same, worked until a few weeks ago. Sound works through the internal speaker or headphones connected through the headphone jack but not through bluetooth to my Bose QC35 headphones.

Interestingly if I unmute the internal speakers then connect my bluetooth headphones I heard Radiant through the internal speakers while every other sound from the system goes through the headphones.

I've tried:

  • Power cycling
  • Re-pairing
  • Resetting the bluetooth module
  • Removing all of the bluetooth preference files from /Library/Preferences and ~/Library/Preferences/ByHost

MBP: 2016, 15"
Chrome: 61.0.3163.100
Radiant Player: 1.11.4
OS X: 10.12.6

@sergiopvilar
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The same here, unfortunately there's no way to listen to music only using internal speakers.

@Ghazgkull
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Same problem here, on High Sierra.

Looks like this critical problem was reported 3 weeks ago and hasn't seen a reply yet. Is this project abandonware?

@mikeyi99
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mikeyi99 commented Oct 5, 2017

Same exact issue. On High Sierra as well. I've gone back to the browser version until maybe this is addressed.

@Ghazgkull
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I just installed the desktop player that someone above linked to. So far so good.

@ryofurue
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ryofurue commented Oct 5, 2017

I just installed the desktop player that someone above linked to.
So far so good.

And then, you'll sooner or later shout "Where the hell are the navigation buttons?" :-) I switched to the Google Play Music Desktop Player a few weeks ago because of the problem we are discussing here. At first I didn't see the back button because it's well hidden. I then went to their bug forum and found there are MANY postings asking the same question: where's the back button? (Hint: it's hidden in the address bar. It's not always visible.) And then, there is no "forward" button. Arguably a forward button isn't as often useful as the back button, but I sometimes find it convenient.

Anyway, if/when this audio-device problem is fixed with Radiant Player, I'll come back to it.

@supadupdip
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Also on high sierra and can't keep the audio to switch to my bluetooth headphones. When I open Google Music in my browser the output is routed correctly.

@sergiopvilar
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I've noticed the same as @ryofurue. Pretty much the same here, when this issue get's fixed I'll be back to Radiant Player.

@markhamb
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markhamb commented Oct 6, 2017

@ryofurue The back button is just to the left of the play button, and the forward button is just to the right of the play button. They are little triangle shapes with a line, or use "next track" and "previous track" from the menu-bar drop-down, or set some hotkeys
screen shot 2017-10-06 at 8 18 12 am

@ryofurue
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ryofurue commented Oct 6, 2017

@markhamb Thanks for your help, but I'm not missing those buttons. They are (almost) the same as those on the Radiant Player.

What I'm talking about are the forward and back navigation buttons for browser history on Google Play Music Desktop Player. Radiant player does have history navigation buttons near its upper-left corner, as almost all webbrowsers do. But, GPMDP doesn't. It has only a history forward button within the address box, which isn't very clear and isn't always visible. It lacks the history back button.

@markhamb
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markhamb commented Oct 6, 2017

@ryofurue: Ahh! That makes much more sense!
You can use the standard Safari browser keys CMD + -> and CMD + <- to navigate.

@tjkirch
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tjkirch commented Oct 12, 2017

This just started happening for me yesterday. I can't use speakers at work, and it won't play through my DAC (my default output) anymore, even after restarting the app and rebooting. Firefox and other applications are fine.

I'm on Mac OS 10.12.5 and the only Mac OS update I've installed in the last 30 days is for the Command Line Tools for Xcode. I don't remember when the last iTunes update happened, but it's not listed in my recent updates. I updated Office yesterday but somehow I doubt that's related.

@ryofurue
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The problem has been magically fixed for me!

After a few months away from it, I've started to use Radiant Player again. There is no audio issue: It plays through my bluetooth speaker.

I have no idea what fixed it. I upgraded to High Sierra, removed Radiant Player, and downloaded and installed its latest version.

@kellybyrd
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kellybyrd commented Nov 29, 2017

Works for me too, now. Similar set of actions to you.

@valrus
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valrus commented Nov 29, 2017

Fixed here as well.

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