Inconsistently Loading Videos in Embedded Player

[steinburgb]

A web archive (captured using ArchiveWeb.page) we are hosting in a repository contains 4 videos, which are all relatively large (around 1GB each). They play consistently after a relatively short wait time when viewed through ReplayWeb.page in my browser.

But, when viewed through the embedded version of the ReplayWeb.page viewer, the videos will sometime not load at all. In these cases, they return an error message: "The media could not be loaded, either because the server or network failed or because the format is not supported".

They often require multiple refreshes of the page using the embedded viewer's UI, and sometimes the Purge Cache + Full Reload action before they play properly.

• Embedded viewer/Download option for WACZ file here: https://collections.digital.utsc.utoronto.ca/61220/utsc76553
• Example video can be found at the following URL within the web archive: https://ems.digital.utsc.utoronto.ca/islandora/object/ems%3A592/

[ikreymer]

Thanks for the report, I believe it is something to do with the size of the media, but that should generally work. We'll investigate.

[ikreymer]

@steinburgb Please try the latest release, 1.8.14, and see if the issue is resolved there. I believe the videos should start loading consistently now, though you may have to do one more purge cache + full reload to ensure the new version loads them.